Privacy Policy
Privacy Policy
This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit uvexani.com, make a purchase, contact customer support, or otherwise interact with our services.
Depending on where you live, privacy laws may give you rights concerning access, correction, deletion, portability, restriction, objection, or certain disclosures of personal information.
1. Information We Collect
We may collect information you provide directly, including:
- Name, billing address, delivery address, email address, and telephone number
- Order details, transaction records, and customer-support communications
- Account credentials and preferences, if you create an account
- Reviews, survey responses, or other content you choose to submit
Payment-card details are generally processed by payment providers. We may receive transaction confirmations, payment status, and limited payment information rather than complete card credentials.
We may also collect device and usage information automatically, such as IP address, browser type, device identifiers, pages viewed, referring URLs, approximate location derived from IP address, and interactions with the website.
2. How We Use Information
We may use personal information to:
- Process payments, fulfill orders, provide tracking, and manage returns or refunds
- Provide customer service and respond to requests
- Operate, secure, troubleshoot, and improve the website
- Detect fraud, abuse, security incidents, and violations of our terms
- Send service messages and, with consent where required, marketing communications
- Comply with legal, tax, accounting, and regulatory obligations
3. Cookies and Similar Technologies
We and service providers may use cookies, pixels, local storage, and similar technologies for essential site functions, preferences, analytics, security, advertising, and measurement. Where required, consent choices will be presented through the website. Browser settings may allow you to block or delete cookies, but some functions may not work correctly without essential cookies.
4. How Information May Be Shared
We may disclose personal information to service providers that support website hosting, payment processing, order fulfillment, shipping, customer support, analytics, advertising, fraud prevention, and professional services. We may also disclose information:
- To comply with law, legal process, or valid governmental requests
- To protect customers, our services, and the rights or safety of others
- In connection with a merger, financing, acquisition, restructuring, or sale of business assets
- With your direction or consent
Service providers are expected to process information for authorized purposes and subject to applicable contractual or legal obligations.
5. Advertising and Analytics
We may use analytics and advertising services to understand site performance, measure campaigns, and present relevant advertising. Depending on applicable law, certain disclosures for cross-context behavioral advertising or targeted advertising may be considered a "sale" or "sharing" of personal information even when no money is exchanged. Where required, we will provide a method to exercise applicable opt-out rights.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business and tax records, resolve disputes, enforce agreements, protect against fraud, and meet legal obligations. Retention periods vary by information type and purpose.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be processed in countries other than the country where you live, including locations where service providers operate. Where required, we use recognized legal mechanisms or other safeguards for international transfers.
9. Your Privacy Rights
Subject to applicable law and exceptions, you may have the right to request access to, correction of, deletion of, or a copy of personal information; to object to or restrict certain processing; to withdraw consent; or to opt out of certain targeted advertising, sales, or sharing. We may need to verify your identity before completing a request.
To submit a privacy request, email service@uvexani.com with the subject line "Privacy Request." Authorized agents may submit requests where applicable law permits, subject to verification of authority and identity.
10. Marketing Communications
You may unsubscribe from promotional emails using the link in the message. Even after opting out of marketing, we may send non-promotional communications about orders, security, policy updates, or customer-service requests.
11. Children's Privacy
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
12. Third-Party Links
The website may link to services we do not control. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information.
13. Changes to This Policy
We may update this policy to reflect changes in practices, technology, or legal requirements. The revised policy will be posted on this page with a new effective date. Where required, we will provide additional notice.
14. Contact
For privacy questions or requests, email service@uvexani.com.